Kojic Acid is well known for brightening. We created this line specifically to target skin that may be problematic, has darkened from deodorants or shaving. Kojic Wash is formulated to help combat darkened underarm skin, and fight odor. The Kojic wash may also be used as a facial cleanser.
Ingredients: Aloe Barbadensis (Organic Aloe Vera) Juice, Decyl Glucoside, Cocamidopropyl Betaine, Butyrospermum Parkiii Shea Butter, Kosher Vegetable Glycerin, Kojic Acid, Curcuma Longa (Organic Turmeric), Melaleuca alternifoli (Tea Tree Essential) Oil, Citrus Medica (Lemon Essential) Oil, Ethylhexylglycerin, Phenoxyethanol (Eco-certified, gentle, paraben free preservative) 60% Organic Material.
FREE SHIPPING FOR ORDERS OVER $150
ORDER PROCESSING
All orders are processed within 1-4 business days of receipt (not including weekends & holidays) OF RECEIPT. However if we experience larger volume of orders it may take up to 3-4 business days for processing. All orders placed after 6:30pm Eastern Standard are considered placed the next business day. **
After processing your package to be shipped a tracking number will be issued and sent to your email address.
SHIPPING COST + TIME
Standard Shipping for U.S Orders (Under $100) = $6.00
Standard Shipping for U.S Orders (Over $150) = FREE
Express Shipping for U.S Orders = $30.00
PAYMENT TERMS
Payment terms are 100% Upfront. We accept Visa, Mastercard, Discover, Amex and Paypal. As you place your order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law.
SHIPPING POLICY
All orders ships via USPS (UNITED STATES POSTAL SERVICE) AND FEDEX (FOR EXPRESS SHIPPING). For standard shipping it takes 2-5 business days for orders to be delivered and for express shipping it takes 2-3 business days for orders to be delivered.
All Express Shipping comes with signature and you must sign for the package. We only ship your item once the payment has been cleared by PAYPAL and confirmed MATCHING BILLING & SHIPPING ADDRESS WHEN PAYING BY CREDIT CARD.
FREE SHIPPING TAKES 3-5 BUSINESS DAYS DEPENDING ON YOUR LOCATION, WHOLESALE ORDERS TAKES 2-3 BUSINESS DAYS DEPENDING ON VOLUME OF ORDER AND/OR LOCATION.
INTERNATIONAL SHIPPING
We ship via USPS International Express (EMS) through your local post office. It takes 7-10 business days for delivery. If your country is listed on the drop down menu on the checkout page then we ship to your country if your country is not listed then we don't ship to your country.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hairbydilis@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hairbydilis@gmail.com
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
